Job Summary

As the Field Retention Agent, you will be responsible for managing relationships with assigned retail petroleum stations, conducting field verification activities, and ensuring customer retention and operational compliance.

Responsibilities

• Conduct regular visits to assigned stations and maintain strong relationships with station owners and managers

• Verify station records, stock levels, readings, and operational activities to ensure accuracy

• Capture and submit accurate field reports and evidence using the company’s mobile application

• Identify, escalate, and support the resolution of operational issues affecting station performance

Requirements

• Minimum of 2 years’ experience in field operations, field verification, relationship management, FMCG distribution, or a similar role

• Strong attention to detail with the ability to maintain accurate records and reports

• Proficiency in using smartphones and mobile applications for field reporting

• Must possess a reliable means of transportation and good knowledge of the assigned territory

• Experience in the downstream petroleum sector is an added advantage